Cancellation Policy

Our cancellation policy varies depending on the ticket or tour you have booked. Please review the specific cancellation terms for your booking.

Some tickets offer a full refund when cancelled 48-72 hours in advance. Others may be non-refundable. The cancellation terms are displayed on each product page before you complete your purchase.

To request a cancellation, please contact our 24/7 customer support team with your booking reference number.